Keeping customers happy is a key part of owning a home remodeling franchise. Customers can help build your reputation, so it’s important to meet their needs and wants to ensure good customer retention and word-of-mouth advertising.
At Granite and TREND Transformations, we take key steps toward keeping our customer base satisfied by helping them enjoy the beauty and functionality of their homes with less environmental impact. Discover how our methods can help you when you own an exciting and satisfying home improvement franchise today.
MEET THEIR PRODUCT AND SERVICE NEEDS
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Customers need long-lasting and straightforward solutions for their home remodels. Granite and TREND Transformations provides our home improvement franchises with top-of-the-line products that are unique and easy to install. Each product also comes with a limited lifetime warranty, so customers don’t have to worry about constantly redoing their countertops or wasting energy and materials on each installation.
PRODUCTS
Products from Granite and TREND Transformation like our exclusive etherium® By E-Stone line of surfaces are manufactured in the USA, so customers can easily choose the right solution for their home renovation project at your franchise and have it easily ship anywhere within the country. This helps speed up the installation process and keep lead times down.
SERVICES
Our franchise has established a 3-step installation process, too, so you can help shorten the project timeline even more and cut down on the mess and hassle in a customer’s home. These measures help keep customers satisfied with the process from start to finish. Less mess, less stress!
MEET THEIR ENVIRONMENTAL NEEDS
With environmentalism and sustainability consistently at the forefront of our political and scientific decision-making, customers are actively seeking businesses that take their carbon footprints seriously.
ENVIRONMENTALLY FRIENDLY PRODUCTS
At Granite and TREND Transformations, we work diligently to meet and exceed the expectations of our customers and are taking ecofriendly steps toward delivering environmentally friendly products. Our countertops are manufactured using a majority recycled materials. For example, etherium® By E-Stone is specially manufactured with recycled glass, stone and other raw materials to create a stylish and durable product.
Our installations require little to no demolition, so you can assure customers that our processes create less waste and save on energy. Our countertops are thinner on average and do not require chemical sealers to keep them clean; they simply require periodic cleaning with water and a mild detergent.
AWARDS AND CERTIFICATIONS
Additionally, Granite and TREND Transformations is Greenguard® Gold Indoor Air Quality Certified and has received recognition from the U.S. Green Building Council and National Sanitation Foundation.
By meeting your customers’ environmental needs, you can create an inviting space rooted in sustainability. At Granite and TREND Transformations, we take pride in our ecofriendly solutions and are ready to share what we’ve learned with you and your customers.
START YOUR OWN FRANCHISE TODAY
Looking for ways to positively engage your customers and create an environmentally responsible franchise that meets their needs? Get in touch with us to learn more about owning a Granite and TREND Transformation franchise. We’re here to help you discover all the benefits of creating satisfied customers with the leader in home improvement franchising, Granite and TREND transformations.