Granite and TREND Transformations recently held a global convention in Rome, Italy to bring together all of its locations from around the world. This was the first such event in the company’s 21-year history, and focused on highlighting and honoring several outstanding franchisees.
Honoring Successful Franchisees
During the convention, Granite and TREND Transformations honored some of its top performers, including Paul and Amy Whitaker of Kansas City, Kansas. This husband and wife pair have owned and operated Granite Transformations of Kansas City for over 14 years.
Throughout that time, they have built their business into the most successful franchise location in the Granite and TREND Transformations organization, earning the highest installation revenue worldwide. They also are growing that revenue at a rate of 16 percent year-over-year. To recognize the Whitakers for their efforts, Granite and TREND Transformations awarded them with the organization’s first Global Franchisee of the Year award.
Aside from being financially successful, Granite Transformations of Kansas City also places strong emphasis on the customer experience, achieving a Net Promoter Score of 93. What’s more, the company’s customers are so satisfied with the results that they frequently refer their friends and family. Nearly 70 percent of Granite Transformations of Kansas City’s business comes from those referrals.
The Whitakers attribute much of their success to their close relationship with their franchisor. In addition to being actively engaged with the company, Paul and Amy also serve on various committees within the company. Within that capacity, they mentor new franchise owners, helping them to replicate the success of Granite Transformations of Kansas City. This includes helping to recruit new franchisees as well.
“Paul and Amy continually exceed our expectations as franchisees, so we are thrilled to recognize their hard work with our first-ever Global Franchisee of the Year Award,” Granite and TREND Transformations Global CEO, Andrea Giuseppe, said. “They truly embody the spirit of franchising and continually offer suggestions to benefit all those in the system.
“Paul and Amy demonstrate commitment and loyalty and have been instrumental in helping to grow and protect the brand.”
The Granite and TREND Transformations Organization
Granite and TREND Transformations is a home and business remodeling franchise that operates around the globe. Our resurfacing products can be used in kitchens, bathrooms, showers, cabinets, floors, and more.
We provide stylish, affordable, and eco-friendly alternatives to traditional materials, like granite and marble. Our unique countertop material is made from recycled goods, so customers can enjoy their renovated homes while also feeling good about their role in protecting the environment. This composite material is also less porous, and thus more durable, than traditional stone, which just underscores the top-notch quality of all our products.
At Granite and TREND Transformations, we pride ourselves on quality and efficiency. In fact, most remodeling projects can be completed in just one day. In many cases, there is no demolition required, meaning that customers can get back to their daily lives as quickly as possible.
Get Involved
Granite and TREND Transformations currently operates almost 150 locations around the world, including 70 in North America. We are actively seeking new franchisees in the United States and globally, so those who are interested in working with our rapidly-growing company are urged to contact us today for more information about beginning their franchise journeys.